DealerRater's Dealer of the Year Award Program recognizes a select number of car dealerships throughout the United States for outstanding customer satisfaction as expressed through customers' online reviews posted on DealerRater.  For the second consecutive year, Fletcher Jones Imports has earned the Mercedes-Benz Dealer of the Year Award for the state of Nevada.

DealerRater Award Criteria
In order to qualify for the award program, a dealership must meet the following criteria:

- At least 25 new reviews written on DealerRater's web site during the previous calendar year.
- An average rating greater than 4.0, with 5.0 as the highest possible score.

Fletcher Jones Imports in Las Vegas has a 24-month rating of 4.9 out of a possible 5 for customer service, quality of work, friendliness and the customer's overall experience.

PowerScore
DealerRater's Dealer of the Year awards are given each February to car dealerships that have the highest PowerScore in their brand category, both at national and state levels. Each dealership's PowerScore is determined using an algorithm that considers the dealership's average DealerRater star rating and the total number of reviews written about the dealership during the calendar year.

Learn more here: http://www.dealerrater.com/dealer/Fletcher-Jones-Imports-review-5269/#r968512