The key to your security.
At Mercedes-Benz we engineer our vehicles to adhere to the most uncompromising standards - so why would we settle for less when it comes to protecting our drivers? Actually, we don't.
Our scrutiny is your peace of mind
Only you, or someone authorized by you can order a replacement key from Fletcher Jones Imports. In order to do so, your dealer will require proof of identity and vehicle ownership with original documents, including the following*:
If you are the current owner of the vehicle:
- The vehicle's current state registration.
- A current identity card, passport, or drivers license.
If you are an authorized person:
- The vehicle's current state registration.
- A current identity card, passport, or drivers license for the authorized individual.
- Signed and dated authorization from the owner of the vehicle for which the key is being requested.
Activating your key.
Once you, or an authorized person, has provided the appropriate documents, your dealer will need to synchronize the key to your vehicle before it can be used. In order to do so, the dealer will need access to your vehicle.
*(duplicated or photocopied documentation will not be accepted)
