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Mercedes-Benz Roadside Assistance

Anytime. Anywhere.
Mercedes-Benz 24-Hour Roadside Assistance



Making "Best-In-Class" Roadside Assistance Even Better

Mercedes-Benz customers enjoy the peace of mind that comes from having "on-call" help available 24 hours a day. It is a standard that has long set Mercedes-Benz apart from other luxury car makers. Mercedes-Benz is committed to constantly improving their "best-in-class" service, by providing additional benefits to their customers.

Program Enhancements

Effective January 1, 2011, Mercedes-Benz is expanding their Roadside Assistance Program to include free towing to the nearest authorized Mercedes-Benz dealership for ALL eligible Mercedes-Benz customers who experience a mechanical issue or involved in an accident. Free towing was formerly provided only for repairs covered under warranty. Customers with out of warranty vehicles must meet this simple requirement to qualify for the expanded coverage:

Your vehicle must have been regularly serviced at an authorized Mercedes-Benz dealership prior to your Roadside Assistance request.

This added benefit provides another reason for servicing your vehicle at Fletcher Jones Imports, an authorized dealer, where certified mechanics using only Genuine Mercedes-Benz parts provide the kind of care that will keep you and your Mercedes-Benz on the road for years to come.

If you have additional questions regarding the enhanced Roadside Assistance services, please call our program information hotline, at 1-888-454-9907.

Content provided by http://mercedesroadside.com/

Roadside Assistance


If you have any questions or comments about your Roadside Assistance plan, please fill out the form below. If you have an emergency, please call 1-800-FOR-MERCEDES (1-800-367-6372) or push the Wrench Button in your vehicle (if you are a mbrace subscriber).

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