Customer Testimonials

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DealerRater Feb 19, 2019
 

My service associated, David Miller, was awesome. He handled all my needs and stayed on top of the work to ensure it was done right the first time and I was out of there as prompt as possible - Highly recommend David as your Service Associate as well as Mercedes Benz. I was initially a Jaguar convertible zealot but I have a very happy convert to the Mercedes Convertible - Reliable and excellent technology!

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DealerRater Feb 18, 2019
 

I have used Fletcher Jones Mercedes Benz for servicing my cars since 2004 and have been satisfied overall. Service advisers and technicians are professional and customer-oriented. I will continue to have both my Mercedes autos routinely serviced there.

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Yelp Feb 17, 2019
 

Very satisfy with my GLE 350. Such a great deal and great service. No complaints! Will definitely recommend Sonny Lee to my friends who want to get a Mercedes with great deal!

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Google Feb 17, 2019
 

Showed up and expectations were exceeded in our car buying experience. If you want to not waste valuable time getting scammed by other local dealers with gimmicks and fake ads just come here. Pricing is straightforward and service was top notch.

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DealerRater Feb 15, 2019
 

I had a great experience with the friendly and knowledgeable customer service professionals. The dealership is very clean and has an awesome waiting area. Kudos to Fletcher Jones Mercedes-Benz

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Google Feb 13, 2019
 

Great customer service everyone is very helpful

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DealerRater Feb 12, 2019
 

Dennis is the best, if it wasn't for Dennis I wouldn't be there. He's friendly, listens, and tries to help in every situation

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DealerRater Feb 12, 2019
 

Spencer was my service advisor for years. Excellent professional. Upon returning to Las Vegas after moving away, I began with Jolene Jimerson as my new service advisor. She proves to be an excellent professional with wonderful customer care. She listens, assesses and then determines the best plan of action. After bringing one car to her for service, we brought a second and will continue to recommend her to friends and family to bring more. Thank you for your care and attention to detail.

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DealerRater Feb 12, 2019
 

Helpful, Available, Friendly , Kind, Just a very wonderful person and advisor!! She has always looked out for us and the customer, Doing what is best for all involved

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DealerRater Feb 12, 2019
 

Always a great experience total professionalism and great customer care. They always take care of me and my vehicle and are always willing to get us in ASAP

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DealerRater Feb 11, 2019
 

Curtis Cherry and his team of service professionals I always go above and beyond to help In anyway they can. My family appreciates you and your team

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Google Feb 8, 2019
 

I’ve been shopping Fletcher Jones since I was a young man. I bought several from the original Fletcher Jones Toyota. Now I’m ready to pull the trigger on a Benz. I came in and spoke with Cookie a few weeks ago and I’ve decided to comeback and get the C63. I have a few friends that have and LOVE their Benz and I feel comfortable getting one of the best quality vehicles from the beat dealership possible.

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Yelp Feb 8, 2019
 

I've been shopping Fletcher Jones since I was a young man.  I bought several from the original Fletcher Jones Toyota. Now I'm ready to pull the trigger on a Benz.  I came in and spoke with Cookie a few weeks ago and I've decided to comeback and get the C63.   I have a few friends that have and LOVE their Benz and I feel comfortable getting one of the best quality vehicles from the beat dealership possible.

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Google Feb 7, 2019
 
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DealerRater Feb 7, 2019
 

Work was done actually faster than estimated. Everyone was friendly and professional. There were no unexpected expenses and the checkout was very simple and easy.

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DealerRater Feb 5, 2019
 

I have been purchasing Mercedes from Rex Babin for over 20 years. I will never go anywhere else as long as he is there. The customer service is outstanding and the car is beautiful. Mercedes for life!

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DealerRater Feb 5, 2019
 

Staff is always friendly and attentive and Brian Humiston does a fantastic job repairing anything that is wrong in a timely fashion. Absolutely fantastic explaining the issues and I feel safe and secure driving off the lot

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DealerRater Feb 5, 2019
 

Never a bad experience with Dennis. Service always goes seamlessly. Facilities are good. Not much else to say here. All goes as expected. thank you.

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DealerRater Feb 5, 2019
 

Had battery warning light, called for an appointment and there was an opening within 30 minutes. Easy to make appointment, was kept informed of status throughout the process

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Google Feb 5, 2019
 

I have been purchasing Mercedes from Rex Babin for over 20 years. I will never go anywhere else as long as he is there. The customer service is outstanding and the car is beautiful. Mercedes for life!

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DealerRater Feb 4, 2019
 

Excellent service, like I'm used to it since I moved here 2003. As always Dennis Eich did an amazing job reserving a loaner and let me know when my car is ready. thanks a lot

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Google Feb 4, 2019
 

I have dealt with Fletcher Jones in Las Vegas and Los Angeles...I would never go anywhere else. The service can not be beat.

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DealerRater Feb 4, 2019
 

Dave Miller was very friendly, he offered prompt service and car was ready in a very timely manner! love that my car was washed also.

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DealerRater Feb 4, 2019
 

I am appreciative of processes that move along smoothly and this was a great experience. Bing Bang Boom. Dropped off. Notified of issues. Fixed issues. Picked up my car. Thank you.

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Google Feb 4, 2019
 
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Google Feb 4, 2019
 

Excellent service, like I'm used to it since I moved here 2003. As always Dennis Eich did an amazing job reserving a loaner and let me know when my car is ready. thanks a lot Dennis ! Its always a pleasure seeing and dealing with you !

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DealerRater Feb 2, 2019
 

Excellent service and people as usual. The Car was ready when expected and the Free loaner program is the best. Keep up the exceptional work.

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DealerRater Feb 2, 2019
 

David was very quick and helpful. The waiting area was comfortable. The lady who rang us up was very pleasant as well. Very satisfied, until receiving my vehicle back. The guy dropping off my car with dreads past gas inside my car and didn’t even roll down windows. He pulled up and quickly left said nothing. When my husband and I went to vehicle it smelled horrible. Was cold and rainy, still drove with windows down for 2-3 miles. Even purchased air fresheners because it was that disgusting of an odor.

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Google Feb 1, 2019