Customer Testimonials

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Yelp Apr 20, 2019
 

Dennis Eich is a wonderful man. My family and I have been going to him for years. He knows how to treat people with respect and that's why they keep coming back to him. He is an asset for Fletcher Jones of Las Vegas. Everyone in Queensridge loves and trusts him.

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DealerRater Apr 19, 2019
 

Im new to Mercedes-Benz but I have known Curtis Cherry and Danielle Kerley for many many years. Danielle Kerley very professional and all around just an awesome person. Everything goes so smooth with her and very knowledgeable. Above excellent in customer service...

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Google Apr 18, 2019
 
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DealerRater Apr 18, 2019
 

Denis has been my service adviser for the last 15 years and he has been awesome. He has always been professional, friendly, knowledgeable and accommodating.

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Yelp Apr 18, 2019
 

Danielle Kerley is the best service rep. I have ever met.  She goes above and beyond to help getting your vehicle serviced.  I will only deal with her she is always smiling

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Yelp Apr 18, 2019
 

I rarely post reviews but wanted to give Danielle a shout out. Her customer service is awesome. She always goes above and beyond! Highly recommend!

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Yelp Apr 18, 2019
 

I recently was in for service with Danielle and she was amazing. Very accommodating and understood my crazy schedule. She follows up with me just as she said she would throughout the entire time my car was there. I will be coming back so see her for any more of my service needs.

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Yelp Apr 18, 2019
 

They are doing excellent job in the service they took care of my cla if you need a service advisor look for Dave at the service department He knows what is he doing I travelled all over the U.S but this is the guy you are looking for if you Benz in Vegas..

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Yelp Apr 18, 2019
 

Absolutely love dealing with Danielle Kerley. She is awesome at her job. She is pleasant to deal with, keeps me updated on statues and just all around boss lady.

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Google Apr 18, 2019
 

Fletcher Jones and their team will take really good care of you and your vehicle!! Dave Miller does an extremely impressive job!! Going out of his way and above to take care of you !! Thanks Dave once again this experience was Exceptional Excellent on your part!! You know how to handle the difficult customers!! A for Outstanding customer service satisfaction!!

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DealerRater Apr 17, 2019
 

David Miller answered all my questions. He is very friendly and has a great personality. I felt at ease. He made sure everything went smooth. Excellent customer service. He shows great motivation,

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DealerRater Apr 17, 2019
 

This is evaluation service (Dealer Rater) is demanding. Fore score and seven years ago, our fore fathers came to this country to answer endless questions for Dealer Rater

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Yelp Apr 16, 2019
 

I came in for an estimate today. Brandon was a great help and the service was quick. I was pleased with the assistance.

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Cars Apr 16, 2019
 

Every aspect of buying a Mercedes was first class. From meeting Sandra outside, to the finance department. Best experience I’ve had getting a new car!

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DealerRater Apr 13, 2019
 

Thank you once again for your continued great customer service, he’s always consistent and the reason I will always come back to Fletcher Jones. Thank you

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DealerRater Apr 12, 2019
 

Dennis made me feel like my car's service experience was important to him. I was satisfied with his recommendations about service option for my vehicle.

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DealerRater Apr 12, 2019
 

Spent a lot of time and effort (even took photos to show us what was going on) working on a problem that turned out to be someone elses.

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DealerRater Apr 12, 2019
 

On time and uneventful. Car was picked and dropped back off as expected. Great team which is why I buy and service all my cars from/with this team

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DealerRater Apr 11, 2019
 

The problem was handled in a timely manner. The waiting area amenities made the time go by quickly. I will definitely go back if any other issues arise.

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DealerRater Apr 10, 2019
 

I have worked with John for years he always looks out for our best interests . He is trustworthy and professional. I am well taken care of.

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Google Apr 10, 2019
 
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DealerRater Apr 10, 2019
 

Service advisor was very friendly. Wait time was very reasonable as told and the waiting area was clean and friendly. I will definitely be back in the future.

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DealerRater Apr 10, 2019
 

THIS IS ONE OF THE BEST DEALSHIPS I HAVE EVER BEEN TO MERCEDES BENZ HAS A EXCELLENT DEALSHIP HERE THERE OTHER DEALSHIPS SHOULD BE MORE LIKE FLETCHER JONES THEY CAR ABOUT THERE CUSTOMERS DENNIS EICH IS ONE OF THE BEST HE CARES ABOUT PEOPLE AND TAKES EXCELLENT CARE OF HIS CUSTOMERS AND THE CARS VERY HONEST KYLE KURODA THE SERVICE TECHNICIAN IS EXCELLENT DOES GREAT WORK DONE RIGHT THE FIRST TIME AND ALONG WITH DENNIS MAKE A GREAT PAIR AN ASSET TO FLECHER JONES AND MERCEDES BENZ THERE NEW SERVICE MGR CURTIS IS ALSO GREAT WHAT A GREAT TEAM THE STAFF AT THIS DEALERSHIP IS THE BEST KEEP UP THE EXCELLENT WORK DR R

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DealerRater Apr 10, 2019
 

one of the best dennis is great honest knows his Mercedes cars kyle also does excellent work along with dennis great team the staff is just excellent and very honest there new service mgr Curtis is also excellent these people at fletcher jones is an asset to the company and to Mercedes benz

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Google Apr 9, 2019
 

The service aspect at Fletcher Jones is first rate. Josh Sutton is an excellent ambassador for Fletcher Jones. Courteous, knowledgeable, responsive., efficient. Sign him up to a lifetime contract!!

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DealerRater Apr 9, 2019
 

The service aspect at Fletcher Jones is first rate. Josh Sutton is an excellent ambassador for Fletcher Jones. Courteous, knowledgeable, responsive., efficient. Sign him up to a lifetime contract.

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DealerRater Apr 8, 2019
 

Thank you once again for outstanding service with professional courtesy. I truly appreciate working with Denise. He always takes the time to explain exactly what needs to be done with my car with integrity.

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