Customer Testimonials

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Google Oct 19, 2018
 
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Google Oct 18, 2018
 

Best car buying experience of my life.

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Google Oct 15, 2018
 

Great place in Las Vegas for car repair

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DealerRater Oct 11, 2018
 

dave was excellent in communicating the process to me and also very approachable being that it was my first time bringing my car in for service.

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Google Oct 10, 2018
 
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DealerRater Oct 9, 2018
 

I came in because I was sick of the service I was receiving at my old dealership. Needless to say it was astounding here. They had the patience to help me out over a few days as I chose out the right vehicle for me. Thanks guys! I look forward to seeing you around!

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DealerRater Oct 6, 2018
 

I am always satisfied with the service and John is always helpful and take time to explain the condition of the car and recommends what is best to keep the car on great condition.

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Google Oct 5, 2018
 

Dealing with Mike Mondesi and Fletcher Jones Imports was the best car buying experience I've ever had. Mike was extremely knowledgeable for Mercedes and also competitors. He found out what was important to me for helping me find the perfect vehicle. Mike was very professional and helped me throughout the whole process. I love my new Mercedes C300! Mike even followed up with me to make sure I was 100% happy with my new car. I would highly recommend asking for Mike Mondesi and going to Fletcher Jones Imports if you are considering a new Mercedes-Benz.

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DealerRater Oct 5, 2018
 

Dealing with Mike Mondesi and Fletcher Jones Imports was the best car buying experience I've ever had. Mike was extremely knowledgeable for Mercedes and also competitors. He found out what was important to me for helping me find the perfect vehicle. Mike was very professional and helped me throughout the whole process. I love my new Mercedes C300! Mike even followed up with me to make sure I was 100% happy with my new car. I would highly recommend asking for Mike Mondesi and going to Fletcher Jones Imports if you are considering a new Mercedes-Benz.

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DealerRater Oct 5, 2018
 

Ryan Cross took care of me like family.. Fast ,professional, and friendly . My car was returned to me washed and ready to go. Thanks Mercedes

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DealerRater Oct 5, 2018
 

Brought my car in because the brakes are making loud noises my brakes are under the warrantee so Dave had them fixed & my air conditioning had a weird smell to it , Dave communicate with me then tire time was really fast easy and convenient !

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Google Oct 4, 2018
 

Amazing response and service thus far. Mami was right!

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Cars Oct 4, 2018
 

John patiently worked with me for 3 months to get the exact car and deal I wanted. He gave me options and worked with my budget. The dealership beat every competitor I was working with which made my decision a no brainer. While it did take 3 months for me to agree to a deal the actual signing process took less than 2 hours. The whole process went flawlessly from start to finish. I will definitely be back to fletcher jones and John Glasgow!

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DealerRater Oct 4, 2018
 

great service. Josh was very helpful and explained every detail. Hope I get him again when I need service. Service area was very clean and orderly and all employees were very helpful and polite.

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DealerRater Oct 4, 2018
 

Had a service A and it went very quickly. My appointment was on time and I did not have to wait long. My car was clean when I received it back.

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DealerRater Oct 4, 2018
 

Dennis was great & very professional. Vehicle was brought in for service B. Dennis found other repairs that were needed & set me up with a loaner car until repairs were completed.

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DealerRater Oct 3, 2018
 

Love coming in for service everyone is always so nice and helpful Ready for the day 🙂 Jackie at the Coffee Bar is always helpful as well

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DealerRater Oct 2, 2018
 

Danielle was great and really helped me out with the service I needed. Isabell( I believe the manager on the loaner side) was great and very friendly.

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Google Oct 1, 2018
 
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Google Oct 1, 2018
 

John Glasgow was an incredibly patient and knowledgeable sales professional. It was a great experience to work with him. Your finance department made everything seem less and our vehicle expert who explained the features of our new car was wonderful. It was very late (after closing hours for Fletcher Jones) and you certainly wouldn’t know it by their wonderful attitudes!

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DealerRater Sep 30, 2018
 

I had the best Service advisor that took care of me at Fletcher Jones Mercedes. Cal was just phenomenal. Fletcher Jones Mercedes should be extremely proud to have Cal on their team. He really knows how to look after a customer once again thank you so much you went well beyond , just exceptional service !!

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DealerRater Sep 29, 2018
 

We dropped our vehicle off at 4 PM. Problem was diagnosed and fixed by 10 AM the following morning. Danielle our service rep and Ryan our shuttle Driver were courteous and efficient.

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DealerRater Sep 29, 2018
 

I had to be somewhere in an hour and a half, and the staff made it happen without compromising service quality. I was very impressed!

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DealerRater Sep 29, 2018
 

I purchased my car with Cookie she was beyond awesome!! I returned for service and was assisted by Danielle she was outstanding. She updated me on my vehicle throughout the day. She also arranged for my shuttle the following morning. I appreciate receiving great service every visit !!

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Google Sep 29, 2018
 

I purchased my car with Cookie she was beyond awesome!! I returned for service and was assisted by Danielle she was outstanding. She updated me on my vehicle throughout the day. She also arranged for my shuttle the following morning. I appreciate receiving great service every visit !!

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DealerRater Sep 28, 2018
 

We are so happy we found Brendan at your Sprinter service center. He was a true professional from the moment we we "limped in" from Red Rock Canyon; just the second day of our two week vacation. Not only did he and his staff efficiently find the problem, they made us feel confident that their work was top notch! After a few experiences at service centers, we could tell Brendan was an expert in all aspects of Sprinters. Brendan was welcoming, reassuring, efficient and kind. As out-of-towners, we wish we could replicate Brendan to our local service dealer. You truly have a valuable asset in Brendan! We need more employees and people like him in these hectic times.

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DealerRater Sep 28, 2018
 

Routine service, flawless as always. Been coming here for over 11 years and always treated as family! No other companies can come close! Dennis Eich is the best!

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Google Sep 28, 2018