You'll be asked to provide pictures of the current odometer reading
from your dashboard and driver's licenses for the individuals listed on the
title or registration. The vehicle registration doesn’t have to be current,
unless you plan to transfer your license plates to a new vehicle. California is
an exception and requires the registration to be current. Other supporting
documentation depends on whether you own the vehicle outright or have a lien on
If you own the vehicle outright, we'll need:
A picture of the front and back of your title. Be sure to include all
four corners of the document in your pictures. If you don’t have a physical
copy, you can request one from the DMV. Please note that we don’t accept
non-certified copies or electronic titles.
If you live in the state of Georgia, Louisiana, Maryland, Rhode
Island, Iowa, or West Verginia and are trading in your vehicle, you must be
listed as an owner on the front of the title.
If your title still lists a lienholder, you’ll need to upload the lien
Please note if anyone other than you is listed on the title, they’ll
need to be present at the appointment.
If you have a lien on your vehicle:
We'll need a picture of your vehicle's 10-day payoff statement. Read
more about what a 10-day payoff statement is and where to find it.
If your vehicle has negative equity, we’ll also need a picture of the
front and back of a certified check for the amount of negative equity. As part
of our verification review, a member of our Customer Advocate will contact you
to confirm the exact amount owed.