During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
A representative is available to assist you by phone at (702) 364-2701, chat or text.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.
Receive your Complimentary Tire Inspection, courtesy of Fletcher Jones Imports.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Fletcher Jones Imports. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Receive your Complimentary Tire Inspection, courtesy of Fletcher Jones Imports.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
At Fletcher Jones Imports, we offer a wide range of tire maintenance services. Whether you need your tires balanced or your wheels aligned, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose an Authorized Mercedes-Benz dealer:
One visit to our Las Vegas service center and the Fletcher Jones service difference becomes clear. Conveniently located in the heart of Clark County. You can take advantage of express checkout, so you can be back on the roads of Vegas faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Indoor Guest Lounge
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
Your service take-in process was exceptionally smooth and efficient. Communication was great, and Josh was great. I have one major complaint however. The recall work was to replace a defective engine heat shield between the engine and exhaust. During the work I was told that two engine mounts had worn out. I was given a cost estimate of over $1000 to replace the mounts. I found sets of all three OEM mounts for under $100 and I watched several YouTube videos that showed the work(in a home garage) to take up to one hour max to replace all three. I have ...
I really like working with Dennis Eich. He is friendly, professional, gets back to you with any information in a timely manner. He also listens to you what your needs are and tries his best accommodate them. The young man we worked with that picked our car up and returned it also provided great service. The people I spoke with when I called to schedule my appointment also did an excellent job
This purchase makes my fifth car from Fletcher Jones Imports and I have never been disappointed with the cars or the professionalism of the staff.
Dave Miller is a great service adviser with excellent customer service: professional, friendly, caring, etc...; He's great in every aspect. Thumbs up for Dave!
Our car broke down nearly 100 miles outside of Las Vegas. We got towed in at no cost with Mercedes free towing for life. Everyone that we encountered at the dealership was very helpful and kind.
Jolene is friendly and helpful. Her friendliness is much welcomed during these unprecedented times.
I appreciate that there was a safe, peaceful place to wait while the car was being serviced.
Buying a car is usually a miserable, long process, but Fletcher Jones in Las Vegas made it extremely easy and convenient. I was able to drive the car and talk to the sales agent about it without pressure and respond back to her on my own time. I negotiated the deal mostly via text and when we were ready to go I asked them to have my paperwork ready when I arrived at the dealership. When I came to pick up my car, it literally took 30 minutes to check everything, and sign the paperwork and drive off the lot. Chelsy ...
Dennis Eich is always professional & caring about my needs. He is always helpful with having the drivers get me back home or pick me up as well as communicating & up dateing me on the progress of the maintenance being performed.
I have trusted Josh Sutton from the moment we met after I purchased my Smart car from the advice of a family friend in maintenance at Findlay Cadillac. I purchased the car in a time of absolute need quickly as family health issues made it necessary for me to spend the least amount of money I could at that moment. The penalty for being in that unfortunate position is that I had to choose a used car which needed thousands of dollars in maintenance. My air conditioning and heating system and heating is still broken and there is a divot ...
Very good in everything, I will be back every time my car due in service, shuttle service are also friendly and accommodating very professional and also in cafeteria
What’s not to love.. amazing people.. shout out to Dave my service adviser what a wonderful genuine soul he is.. God bless you bother..
Wendal was kind, patient and even brought me a coffee from Starbucks while I waited! He was friendly and, made my experience unforgettable! Thank you!
Jordan Rodrigueiz is a GREAT salesperson. He doesn’t pressure you and gives you EXCEPTIONAL customer service I highly recommend him to anyone looking for a new car. He was very patient with me and made my car buying experience very easy.
The team at Fletcher Jones helped make a 40 year dream of owning a Mercedes Benz a reality. The team was amazing and the process was a breeze.
On time, knowledgeable, friendly. Car was sparkling when I picked it up.When I next need service, or have questions, I will ask for Dennis.
Jillian Was exceptional and went above and beyond.
LaRoyne Brown is the best. I bought a Mercedes because he has always taken care of me. I bought two Volvos and a Cadillac because of his exceptional service. I will always go where he goes even if it means buying another car!
Had a really great experience buying my Subaru there. Chelsey was friendly, non pushy and generally a great sales person. I would highly recommend based on my experience there.
LaRoyne was terrific! He is always a pleasure to work with. As always, waiting area was clean, quiet and comfortable. After short time, left with a clean vehicle.
Great location with friendly and helpful staffs. Had the car serviced for an airbag recall and when they diagnosed the car they told me what kinds of other service needed on my vehicle! Thank you
FANTASTIC!!!!!! MR. ALEX VALENZUELA HE REALLY KNOWS HIS BUSINESS ( CUSTOMER SERVICE)
They always go above and beyond. Shuttle service was coordinated in a timely manner. And they contacted me as soon as the car was finished.
Every time we go there Josh is very professional and looking for ways to save us some money by recommending some product. Te best part is that we give them a dirty car and we get a clean one out 😬
Dennis has been taking care of me & my cars for 17 years without a single misstep.
Wouldn't go to anyone else. I'm spoiled !!!
Very communicative and responsive. Keeps me updated on vehicle at all times and ensures they meet expectations. I wouldn’t go anywhere else. They exceeded my expectations and returned the vehicle in a promptly manner.
I've been receiving fabulous service here since 2001 when I bought my very first Mercedes, an S430. I am always impressed by the level of service.
Jason Cote has always been professional, he listens and he is always trying to explain the process from start to finish. Always answers you calls or texts. With good information and respect.
He has taken care of my last 3 Mercedes.
Fletcher Jones was very helpful and true to their word. The buying process was easy and Fred was amazing! I am really happy with my car!!
I had the best car purchase experience today when I got my new car at Fletcher Jones
with Joshua Chang.The whole team: Joshua, the financial department reprezentative and especially Thomas Zumbo provided excellent customer service and great technical consultation. They totally exceeded my expectations. Luxury car and superior products won't sell without best customer service!
Thanks a lot Joshua Cheng and Tom Zumbo!
Respond in a very quick and timely matter. Didnt purchase a car here YET but plan to trade in my car and get a car from them soon! Super excited!
Excellent, customer service. Sales people do not pressure you in any way. Took my time in choosing the right model. Everything that was promised to me was delivered and then some. Will highly recommend them.
Jay Fields is the best car dealer I've ever met. I so appreciate him and the team at Fletcher Jones Mercedes for their outstanding service and attention to detail. Highly recommend.
My exclusive dealer for many years. Best I've ever dealt with! Everyone is a VIP at Fletcher Jones, and not just pre-purchase as is often the case. Two thumbs up, all the way up.
Kam Garrett is an exceptional salesperson! He will be my Salesperson for life!! Ivan is an amazing MBZ finance handler. I hope that during my next purchase he will handle my financing!! For some reason, I was not able to work with him this second time around. Overall I had a great experience again!!
I took my care in for service and decided to take a look at new cars. I was lucky to meet Shane Peterson. He was very knowledgeable on the features of the car I wanted. He went out of his way to make me comfortable. He made my buying experience easy. I’m a proud owner of a new A220.
Wasn't sure what kind of a car I wanted and had just looked at Lexus and Alfa Romeo, I have had three other Mercedes so decided to see what they had. I will be picking up my new lease later this morning. Isaac was wonderful. Many thanks for a great Salesman Gail Darconte
Every aspect of buying a Mercedes was first class. From meeting Sandra outside, to the finance department. Best experience I’ve had getting a new car!
I had an excellent experience with Mrs. Maxine Linihan, Mr. Ivan Hoff, Mr. Kevin O’boyle. They were all very professional. I plan to come back end of the year and but another Mercedes from this team.
These guys make me love Mercedes cars! Haim is a straight shooter and really makes buying a car easy. The service department is excellent and repair costs are surprisingly reasonable. Alex in Finance is a pleasure to work. I have no doubt Fletcher will continue giving me great services in the future and that eases the mind when you spend the kind of money a Mercedes costs(:
Everyone that was involved in the sale of my car was personal and very nice. Each one has contacted me since the sale as well.
Rex Babin was (as always) most accommodating.
Steve Kaplan runs the best dealership in the country.
And followed up by Mariam for instructions and assistance - unbeatable!
When it was time to buy another car, we did not even think about going anywhere else because our first experience was so good. The second experience was even better
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Routine tire maintenance will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
Regular rotation of your vehicle’s tires help prevent uneven wear, improper handling, reduced fuel efficiency and shortened tire life.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
7300 West Sahara Avenue • Las Vegas, NV 89117
Get DirectionsOpen Today! Sales: 9am-9pm
Open Today! Service: 7am-6pm
