During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
A representative is available to assist you by phone at (702) 364-2701, chat or text.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.
Receive your Complimentary Tire Inspection, courtesy of Fletcher Jones Imports.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Fletcher Jones Imports. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Receive your Complimentary Tire Inspection, courtesy of Fletcher Jones Imports.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
At Fletcher Jones Imports, we offer a wide range of tire maintenance services. Whether you need your tires balanced or your wheels aligned, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose an Authorized Mercedes-Benz dealer:
One visit to our Las Vegas service center and the Fletcher Jones service difference becomes clear. Conveniently located in the heart of Clark County. You can take advantage of express checkout, so you can be back on the roads of Vegas faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Indoor Guest Lounge
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
Jolene J is so professional and friendly. The best service writer ever! Car was serviced and returned at a great time. Very satisfied and glad to know I am gysuch great service
Always professional and pleasant. Dennis is the best!!! Always attentive and I don’t feel “rushed”! He has been our Rep fir a few years and has never changed!
Dennis gave me the best costumer service he could give a client .will be back soon for the new tires and Alightment. Thanks for the service.
Service was excellent! The service advisor was very diligent and always makes sure that everything is at my satisfaction level. I definitely will recommend the company to friends and family. Thanks
Dennis kept me updated with e mails and service department took video of damage to rear tires.
Was informed of work to be done and I was given option of giving permission to have work done to my car
Great service and great customer service Good location nice people and great advisorShadow drivers very nice took me home and back today do you have
Dave Miller took great care of me. I had some concerns with the brake system and Dave had the knowledge to explain to me in detail.
Great Service, friendly and professional
Will come back for service again.. just moved to Las Vegas, NV. Location was great and the hours..
thanks so much
Love the honesty, fast and reliable service. Dennis let’s me know which service is a priority.
And Lance shuttle driver was prompt and very friendly.
Mr. cote he was very nice and helpful about my problems and he did respond me right on time, I’m very happy with him and been my service guy . Thanks mr. cote . God bless.
John the service advisor was outstanding, friendly and was able to get me in, I always go to Fletcher Jones always friendly and helpful, will buy my next car from Fletcher Jones
Exceptional service from start to finish. I love that the staff calls me when it’s time for service appointment. My service advisor, Laron Brown is top notch. He always ensures that every thing goes smoothly and that his customers have an excellent experience.
Danielle is always very friendly and communicates well about what is happening and what I can expect during service. Always quick to call once my vehicle is ready. Only complaint is that service area and the dealership in general are overcrowded can get backed up quickly when so many people are coming in for service at the same time.
You’ll find the best customer service from the service team at Fletcher Jones.. from Jason Cote to the ladies/ guys in the office and the valet guys!
The service department is the best! David Miller, our service rep is professional, courteous, and friendly- excellent at taking care of our service.
The gold standard for auto service!
Danielle was VERY helpful, accommodating, and made me feel like I was her only client!!!! I had also asked her if there were any discounts and she immediately said yes I have a $75 service coupon I could apply to the total.
DENNIS EIC H IS THE BEST HE KNOWS MERC EDES IN AND OUT HONEST DEPENABLE THE STAFF AT THE DEALERSHIP IS EXCELLENT KYLE THE SERVICE TEC DOES EXCELLENT WORK DENNIS IS AN ASSET TO MERCEDES AND FLETCHER JONES HE KNOWS HIS STUFF
Dave always greats me with a smile and a wonderful energy, like catching up with a friend. He is GREAT to work with and super communicative.
My 2017 MB E-Class recently experienced what could be considered catastrophic engine failure. My car was only a few months out of warranty (45K miles) and was now in need of a new engine. I explained to my service advisor (John Clough) that I did not have an extended warranty on my vehicle. My service advisor spoke with the service director (Curtis Cherry) and agreed to cover the engine replacement at no cost to me. This completely floored me as I have never fathomed an outcome like this. As you can imagine the cost of replacing an engine is astronomical...the ...
Krista understood my frustrations and previous problems and she made me a deal I couldn't refuse.
Then, she assigned me to Doug Ditullio and showed me some great poise and understanding and major Customer Service.
Thanks to Krista and Doug for a great new car buying experience.
This is my 3rd new Mercedes-Brenz from Fletcher Jones and they have maintained 4 Merdeces-Benz for me since 2006.
DealerRater
Jun 18, 2021
DealerRater
Jun 18, 2021
DealerRater
Jun 16, 2021
DealerRater
Jun 16, 2021
DealerRater
Jun 15, 2021
DealerRater
Jun 15, 2021
DealerRater
Jun 14, 2021
DealerRater
Jun 13, 2021
DealerRater
Jun 13, 2021
DealerRater
Jun 13, 2021
DealerRater
Jun 13, 2021
DealerRater
Jun 12, 2021
DealerRater
Jun 12, 2021
DealerRater
Jun 12, 2021
DealerRater
Jun 12, 2021
DealerRater
Jun 12, 2021
DealerRater
Jun 11, 2021
DealerRater
Jun 11, 2021
DealerRater
Jun 9, 2021
Cars
Jun 9, 2021
Routine tire maintenance will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
Regular rotation of your vehicle’s tires help prevent uneven wear, improper handling, reduced fuel efficiency and shortened tire life.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
