To make life easier, when you visit one of our Service Centers with an appointment and you’ll receive a complimentary Mercedes-Benz Courtesy Vehicle. Contact a Service Coordinator to make the necessary arrangements.
Four-Year Benefits: $1,600, based on 4x service appointments per year @ $100 each.
During high-volume circumstances, non-Mercedes-Benz courtesy vehicles will be available.

As we continue to monitor and assess the rapidly evolving situation with COVID-19, we remain committed to the safety of our Team and our Guests. Therefore, with an abundance of caution, we will be closing our Preferred Carwash until further notice.

We will continue to operate our Service and Sales Showrooms with much precaution.

Preferred Owners are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, snack or lunch and our Fletcher Jones complimentary bottled water. Our Lounge also features a business center with High speed WIFI for your browsing needs. Sit back and relax while catching up on the news, sports or weather on our array of flat screen TVs.

To ensure your Mercedes-Benz keeps running smoothly in the long road ahead, we check for the following:

• Engine compartment fluid levels
• Inspect condition of belts, coolant hoses, radiator, and motor mounts
• Under vehicle on lift such as fluid leaks, exhaust system, tire condition, suspension, and brake pads
• Exterior features like windshield washer & wipers, mirrors, and lights
• Interior features such as horn, seat belts, windows, climate control, gauges, and much more

Tires are a critical component of your vehicle’s active safety system and your Mercedes-Benz are designed with specific tire requirements to help ensure your vehicle maintains its safety, performance, and handling qualities. We provide you with a complimentary visual tire inspection performed by certified technicians who know your vehicles inside and out.

At Fletcher Jones Imports, our mission is to achieve and surpass each client’s vision of quality customer service. In striving to meet this goal, we are proud to offer this exclusive Complimentary Interval Maintenance Service Program to supplement the maintenance guidelines set forth by Mercedes-Benz. (Ask dealer for more details)

Four-Year Benefits: $650, based on 5x service intervals @ $129.95 each.