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Sales: (702) 364-2700 Service: (702) 364-2701
Open Today! Sales: 8:30am-9pm
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Why Fletcher Jones?

 

 

Find Your New FJ Home

You may be asking yourself, “What makes Fletcher Jones a premier dealer?” We could write a book of answers, but it boils down to our leverage in the industry, as well as our dedication to customer satisfaction. Our buying power is second to none, allowing us access to any Mercedes-Benz vehicle you may desire.

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Preferred Owner Benefits

Our Preferred Owner Benefits is one example of our many customer-focused programs. When you become a Preferred Owner, you’ll gain access to the best Fletcher Jones has to offer. For example, if you have a scheduled service appointment, we’ll provide a complimentary car wash with service. Our Preferred Owner Benefits range from Hawaii to Chicago, and everywhere in between. No matter where you’re located in Nevada, we have you covered.
   

Benefits Include:

 


To make life easier, when you visit one of our Service Centers with an appointment and you’ll receive a complimentary Mercedes-Benz Courtesy Vehicle. Contact a Service Coordinator to make the necessary arrangements.
Four-Year Benefits: $1,600, based on 4x service appointments per year @ $100 each.
During high-volume circumstances, non-Mercedes-Benz courtesy vehicles will be available.

When you’re a Preferred Owner, there’s no excuse to drive around town in an unwashed Mercedes-Benz. Preferred Owners can get complimentary car washes at our Las Vegas and Henderson Locations.
See store for Carwash hours.
Four-Year Benefits: $3,000 in weekly hand car washes @ $15 each.

Preferred Owners are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, snack or lunch and our Fletcher Jones complimentary bottled water. Our Lounge also features a business center with High speed WIFI for your browsing needs. Sit back and relax while catching up on the news, sports or weather on our array of flat screen TVs.

To ensure your Mercedes-Benz keeps running smoothly in the long road ahead, we check for the following:

  • Engine compartment fluid levels
  • Inspect condition of belts, coolant hoses, radiator, and motor mounts
  • Under vehicle on lift such as fluid leaks, exhaust system, tire condition, suspension, and brake pads
  • Exterior features like windshield washer & wipers, mirrors, and lights
  • Interior features such as horn, seat belts, windows, climate control, gauges, and much more

Tires are a critical component of your vehicle’s active safety system and your Mercedes-Benz are designed with specific tire requirements to help ensure your vehicle maintains its safety, performance, and handling qualities. We provide you with a complimentary visual tire inspection performed by certified technicians who know your vehicles inside and out.

Preferred Owner Benefits

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Google Sep 24, 2018
 

My service advisor John Sarantidis is the best. Beyond the items for which I am visiting the service department, he always goes the extra mile to check features like my oil, tires and brakes - - things I really wouldn't think about … but then again, I don't have to because John does it for me :) Wouldn't trade my Mercedes or my advisor for the world! Love 'em both!

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Google Sep 24, 2018
 
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DealerRater Sep 24, 2018
 

John Sarantidis is very nice and he takes good care of his customers. Service is usually done in a short amount of time. Very professional!

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DealerRater Sep 23, 2018
 

My service advisor John Sarantidis is the best. Beyond the items for which I am visiting the service department, he always goes the extra mile to check features like my oil, tires and brakes - - things I really wouldn't think about … but then again, I don't have to because John does it for me :) Wouldn't trade my Mercedes or my advisor for the world! Love 'em both!

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DealerRater Sep 23, 2018
 

Exceeded my expectations and Josh was professional, courteous, polite, and ensured the quality of smy experience at Fletcher Jones Mercedes was efficient, affordable, and my satisfaction was his primary concern.

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Google Sep 22, 2018
 

Great place to buy your car and the service dept is excellent too!

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DealerRater Sep 22, 2018
 

Fantastic! Cal stands out from the rest. He is knowledgeable, personable, and professional. I came in a true panic. My C230 check engine light came on after I was just there earlier in the week to get service done. The receptionist got me in within 2 hours of calling and I seen Cal again. My anxiety level was through the roof, but Cal calmed me down and assured me they will get to the bottom of it. My vehicle was fixed within a short hour and he sent me on my way. I am truly grateful to have him and the rest of the FJ crew as my 'go to' whenever I need service done on my vehicle. I purchased my car from there in 2006 and will never go anywhere else. I have always had wonderful service there and will continue to be a loyal customer. Thank you Cal and Fletcher Jones Mercedes for always providing outstanding service!!

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DealerRater Sep 22, 2018
 

Had such an awesome experience with the customer service provided in the Service Department. Jason took care of everything with my CLA250 and the wait wasn’t long

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DealerRater Sep 21, 2018
 

Excellent! Especially John Sarantidis. He is knowledgeable, helpful, pro-active and I can depend on him. I respect and trust John and he always delivers a great customer experience.

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Cars Sep 20, 2018
 

Krista Alshouse, Chris Rodriguez and the support team did an OUTSTANDING job! I purchased a new GLS450 and couldn't be happier with my experience with the Fletcher Jones Imports team from start to finish. I will continue to be a family member of Mercedes and the team on W. Sahara for many years to come.

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DealerRater Sep 20, 2018
 

Curtis Cherry and Dennis Eich are always a pleasure to work with and are professional in getting the work done promptly and efficiently. Chris Monzo is always helpful in providing information on new models and arrival dates.

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DealerRater Sep 20, 2018
 

Very knowledgeable with what's wrong with my car and they make sure we understand the problem. Always first class service! We only want to buy a Mercedes for our next car because of the great service we receive.

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DealerRater Sep 20, 2018
 

Always excellent service and John Sarantidis is awesome! We sold our old Mercedes and decided to buy another because of the overall experience! Also, Jenae in sales is wonderful.

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DealerRater Sep 18, 2018
 

Danielle always goes out of her way to provide excellent, timely service! She is always keeping me in the loop via email and text messages about the status of my car!

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DealerRater Sep 18, 2018
 

Jason always makes stressful dealership trip into a pleasant one. he’s courteous, understanding of your needs. His professionalism and honesty makes me feel comfortable maintaining and owing Mercedes cars that now I own 3 of them!! Thank you.

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DealerRater Sep 18, 2018
 

I have to say that Jason Cote has been Excelent! This Gentleman was immediately there when I arrived, did explain to me everything regarding my Service and helped me on all my questions. I Highly recommend him !

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DealerRater Sep 18, 2018
 

Friendly and knowledgeable staff, comfortable and inviting customer launge. Xxx xxx xxx xxx xxx xxx xxx xxx XXx xxx xxx cxx xxx xxx xxx xxx

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DealerRater Sep 16, 2018
 

John said the air bag replacement would take 1 1/2 hours and it did! Thanks, The lounge is very nice and free coffee too!

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DealerRater Sep 16, 2018
 

DENNIS EICH IS GREAT TO DEAL WITH.TO DAY HE WAS OFF AND HAD TO MAKE APPOINTMENT WITH CAL GRANIERO.IT WENT WELL.GOT THE CAR IN TIME.

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Yelp Sep 15, 2018
 

I had to have my C300 class car towed into Fletcher Jones Imports today because the car simply would not start.  Once arriving at the dealership, I was promptly assisted by Jolene, a service consultant.  She checked my car in and told me it wouldn't be until Monday when someone could look at my car which is fair since it was at 3:00 pm when I arrived.  There wasn't any loaner cars available until Tuesday so I decided to wait for the courtesy shuttle.  When the shuttle driver could not be reached or he was already done for the day, Jolene filled in for the driver and drove me home at 4 pm.  Obviously, that was beyond her job description, but she took the time to get me home.  Now, that is customer service.  I love the service department here and wouldn't take my car anywhere else.  Kudos to Jolene for representing Fletch Jones Imports.

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DealerRater Sep 15, 2018
 

Josh was able to get me a next day appointment for my recall repair at the time I wanted to help accommodate my very busy schedule. He also got me out the door quickly, which was very appreciated.

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DealerRater Sep 14, 2018
 

Everyone is very friendly. Says hello at the dealership while waiting for your car. Offers a beverage in the lounge. Great service team and maintenance provided by Ron.

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Google Sep 13, 2018
 
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DealerRater Sep 12, 2018
 

I have been using Fletcher Jones Imports on Sahara for the past eight years even though I lived in Henderson. The primary reason is due to Sonny Lee (sales) and Dennis Eich (service). They are both exceptional in their individual fields and I would highly recommend this location to anyone desiring to be well treated regardless of owning a new or used vehicle.

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DealerRater Sep 12, 2018
 

Denise Eich extends special curtsies and professional treatment whenever I visit him. I trust his judgement and recommendations. I enjoy working with him. Jessica at the Loaner department is very pleasant and a welcoming individual. Easy to work with her. I wish both of them well! Dr. Rampur Viswanath

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DealerRater Sep 9, 2018
 

Our customer care is always amazing. Fast service, professional care. We trust that the work on our care is done correctly. Dave Fast always recognizes us and takes extremely good care of vehicle.

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DealerRater Sep 8, 2018
 

We are very appreciative of the prompt, considerate and knowledgeable service provided for our Mercedes Benz Sprinter service. We were on a vacation when the engine warning light came on so we were pleased that the problem was adddressed so quickly and efficiently and we continued on our vacation.

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DealerRater Sep 7, 2018
 

Great and fun place and staff. Very professional and helpful. Someone is always available even during peak hours to assist the customers and work within your budget.

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(702) 364-2700

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7300 West Sahara Avenue • Las Vegas, NV 89117

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Open Today! Sales: 8:30am-9pm

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Fletcher Jones Imports

7300 West Sahara Avenue Las Vegas, NV

Phone: (702) 364-2700

http://maps.google.com/?q=7300%20W%20Sahara%20Ave%2C%20Las%20Vegas%2C%20CA%2089117

Sales

Phone: (702) 364-2700

7300 West Sahara Avenue Las Vegas, NV

Service

Phone: (702) 364-2701

7300 West Sahara Avenue Las Vegas, NV
36.144889 -115.252885
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Fletcher Jones Imports
Fletcher Jones Imports
sales@fjimports.com
7300 West Sahara Avenue
Las Vegas, NV, 89117 United States
(702) 364-2700
https://di-uploads-pod4.dealerinspire.com/fletcherjonesimports/uploads/2017/03/FJ-Imports-OG.png
Fletcher Jones Imports 36.144889, -115.252885.