Your Quick Guide to Metris & Sprinter Maintenance

April 26th, 2018 by

Your Mercedes-Benz Sprinter and Metris were built to last—that is, if they are being cared properly. At Fletcher Jones Imports in Las Vegas, we understand you rely heavily on your commercial van or fleets and shouldn’t lose valuable time to maintenance and repairs. To make things easier for you, here’s a quick guide to your Mercedes-Benz van maintenance.

White Mercedes-Benz Van Sprinter_Metris

Sprinter & Metris Oil Changes

How often your Sprinter or Metris needs fresh oil depends largely on your driving habits. For example, if you own a contracting business, chances are you’ll need more frequent oil top-ups due to regular towing/hauling. You can check your engine’s oil level using a regular dipstick or the control system via the multi-functional steering wheel/display. For additional guidance, be sure to read your owner’s manual and consult your trusted authorized Mercedes-Benz dealer!

Common Sprinter Problems

With the right team of professionals in your corner, keeping your Mercedes-Benz van in great condition is a breeze. Our Sprinter Service is second to none in Las Vegas! Below, you’ll find just a handful of the repairs our Mercedes-Benz Certified Technicians are equipped to perform:

  • Harmonic Balancer Replacement: The harmonic balancer’s role is to reduce torsional vibration. Physical symptoms, such as engine vibration at different RPMs or a rough-running engine, indicate damage or failure.
  • Drive Shaft Checks:To prevent costly repairs down the road, our service team will gladly check your van’s drive shaft and universal joints during each service visit.
  • Transmission Fluid Changes: If your vehicle begins to shudder or vibrate as though you’re crossing a rumble strip, you may need to change your transmission fluid. A Mercedes-Benz Certified Technician can help you with this.
  • Fuel Line Clips: Worn or unclipped fuel lines can cause operational problems or problems starting your car. With our help, you can ensure they’re always clipped into place.
  • Climate System Inspections: If your air conditioning doesn’t emit cold air, or your climate fan only functions on high speed, you may have a hole in your condenser.



When to Come in for Service A and Service B

Your Mercedes-Benz “A” Service is usually performed by Master-Certified Technicians after the first 10,000 miles or 1 year of ownership—whichever occurs first. Afterward, the schedule changes to every 20,000 miles/2 years for 2009 or newer Sprinter Vans. Several routine repairs and maintenances are carried out during Service A, including:

  • AdBlue® Replacement (for diesel vehicles only, such as the Sprinter)
  • Fuel Filter Replacement
  • Oil Filter Replacement^
  • Mercedes-Benz Synthetic Motor Oil Replacement^
  • Fluid checks and replenishments based on Mercedes-Benz-recommended intervals for your Sprinter Van’s model and year
  • Brake Component Inspection
  • Tire Inflation Check and Correction
  • Maintenance Minder Reset

Mercedes-Benz Service A alternates with Service B.  Normally Service B is needed after the first 20,000 miles or 2 years of ownership, and then every 20,000 miles/2 years going forward. Like Service A, Service B includes fluid checks, tire checks, a brake inspection, and more, but requires cabin air dust/combination filter replacement and a brake fluid exchange.

Visit Our Sprinter Authorized Service Center

Sprinter Service Center FJ Imports

To better accommodate Paradise-area business owners, Fletcher Jones Imports offers top-notch service for the Mercedes-Benz Sprinter and Metris! Our Sprinter Service Center is located just across the street from our Mercedes-Benz dealership. Schedule your Service here and don’t hesitate to contact us with any questions about the Mercedes-Benz Sprinter, such as more information on our service specials and the Sprinter Van mpg.

Service Center Hours

Monday – Friday: 7 AM – 6 PM

Saturday: 8 AM – 5 PM

Sunday: Closed